Trainee IT – Consultant

                                    Trainee IT-Consultant (m/f)

   4 month – Professional Development Program in Detroit

starting July 22, 2013

                Future location Neu-Isenburg (Frankfurt)

A bright, technical, enthusiastic, degreed professional with excellent interpersonal skills will find this to be a challenging and rewarding opportunity! In this position you will work with Compuware’s leading edge Vantage™ technology, to deliver high-value services that are in heavy demand from Compuware’s large customer base. We are looking to add ambitious, positive, hard working, assertive members that are interested in joining a dynamic team of professionals that deliver Gomez™ Professional Services across DACH.

Compuware is looking for candidates for the next Professional Development Program (PDP) class beginning July 22, 2013 which will be focused on graduating Gomez™ Solution Delivery Consultants for Gomez™ Guardian Services Roles.

Compuware trained Delivery Consultants in Gomez™ will provide consultative support for administration, configuration, and maintenance of the implemented system. Compuware Delivery Consultants are trained in new release functionality and leverage a proven migration methodology to dramatically reduce time, effort and risk associated with major software upgrades.

To ensure new Delivery Consultants are sufficiently equipped for success, Compuware provides a structured PDP program that is a technical and business mix of classroom, self-study, and in-the-field observation activities. Upon graduation of the PDP program consultants are expected to represent Compuware in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements.

Primary Roles / Responsibilities

• Represent Compuware as a product expert on the Gomez™ suite
• Earn the confidence of customers as trusted advisor in Application Performance Management
• Ensure effective monitoring of critical business applications at customer sites
• Administer, Configure, Maintain, and Mature Gomez™ as it relates to customer needs
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• Help customers troubleshoot, profile, and predict application performance issues
• Mentor and train customers on Gomez™ product and Best Practices
• Assist sales team in identifying new opportunities for product and services at customer sites

•  Recently Degreed in Computer Engineering, Computer Science, or Computer Information Systems
• Ability to tackle complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements
• Willingness to travel extensively across DACH
• Internship, Co-op and/or significant IT project based assignments while at university
• Strong work ethic and a “Can Do” attitude
• Strong interpersonal communication skills
• Fluent in German and English
• Strong passion and desire to learn new technology
• Solid presentation and writing skills and experience with creating professional reports and deliverables
• Expertise in one or more of these key technologies is desirable: J2EE, ASP.NET, Web development, Networking, Databases, Citrix, VMware, Java, .NET