EMEA Field Service Engineer (Systems Engineer)(based in Germering/Munich, Germany)

Job description

FFor our EMEA Customer Service Organization, we are looking for a

EMEA Field Service Engineer (Systems Engineer)(based in Germering/Munich, Germany)

The Field Service Engineer is r esponsible to install, repair and calibrate mainly Keithley Semiconductor Systems (S400, S600, S530, 4200-SCS) in Europe at customer sites and in-house based in our Germering Depot. He works closely with all European APT (Automated Parametric Test) staff in Application, Sales and colleagues in Service. A professional cooperation with our Factory Application and Engineering in the US is required. The purpose is to ensure the local Service Account Manager are providing the proper support to their local strategic account

The Job Responsibilities Include

• Ensure to have regular Customer QBR and attend some on regular basis.
• Review funnel of new opportunities he created ensuring local Service Acco Objectives:
• Highly Satisfied Customers, On-Time Delivery, High Quality
• On-Site service (board level) of Keithley/Tektronix Systems (4200-SCS, S400, S600, S530)
• On-Site calibration of Keithley/Tektronix Systems (4200-SCS, S400, S600, S530)
• Comply to Keithley Quality Management per ISO 17025 Accreditation by A2LA
• In-House repair (part level) of tester components and instruments
• In-House calibration of components and instruments
• Prepare and issue calibration protocols
• Spoken and written interaction with customers to give support and provide solutions
• Maintain and control inventory of spare parts stocked in the depot
• Maintain and control needed calibration equipment for on-site and in-house calibrations

About Us

Tektronix is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Our work accelerates technological breakthroughs that are revolutionizing culture and industry worldwide. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. Realize your true potential at Tektronix – join us in revolutioneering a better tomorrow.

Fortive Corporation Overview

Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit: www.fortive.com .

Organization

Tektronix

Job

Customer Service

Primary Location

Europe-Germany-Bavaria-Munich

Schedule

Full-time

The Job Requirements Include

• Skilled Technician or Engineering background (Electronic / Electrical Engineering / Computer)
• and/or previous experience with about 1-3 years practical experience as Field Technician
• Enhanced skills in software (MS Windows, MS Office, Linux, Unix)
• Very good verbal and written communications skills
• Self-motivated, driven and flexible
• Self-organization and time-management skills
• Willingness to travel in the EMEA region (at least 50-70%)
• Fluent in German and English, written and verbal

What We Offer

• Working in a dynamic, modern and international environment with state of the art technologies
• Career and development prospects
• Flat hierarchies, teamwork, personal responsibility, flexibility, short decision making processes
• An attractive salary package including a company pension plan, flexible working hours and annual salary checks
• Laptop, mobile phone, company car

Tektronix is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Candidates with less education/experience may be considered for other opportunities.How to Apply: Apply online

.Job

Customer Service